The ultimate guide for face
to face testing
What's in
the book?
P8 How to define a purpose
P12 How to define test assumptions
P14 Defining objectives
P16 Defining a test format
P22 Defining scenarios
P26 Defining participant criteria
P30 How to run sessions
P34 Finalising test logic
Part One / Setup Phase
P40 Finalising participant brief
P42 Writing screener questions
P46 Recruiting participants
P58 Finalising schedules
Part Two / Recruitment
P62 Preparing consent forms
P66 Selecting display technology
P68 Selecting room configuration
P72 Preparing incentives
P74 Reminding participants
Part Three / Session Prep
P80 Running the test
P82 How to take notes
Part Four / Testing
P88 Extracting insights
P90 Advising action
Part Five / Insights
P93 Acknowledgements
P94 Resources
Part Six / Resources
Crafted for legends in UX, CX and product roles.
Viv started Askable to support UXers all around Australia and help them build amazing products!
Viv Chang
Co Founder - Askable
A UX designer at heart, with a history of building tech startups to equip experience designers.
10 years in the design and UX game, Seb won't stop until he deeply understands the customers perspective.
A few of the
contributors
Bredan Pearce
Founder - TypeNugget
Seb Cruz
Lead UX - Orange Digital
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